Foreword

1. Highlights of 2011

2. Services to readers

3. Information and communication activities

4. IT developments

5. Projects for 2012

Annexes:

1. Mission statement of the Central Library

2. 'Back office' library activity

3. Managerial staff of the Central Library in 2011

4. Human resources, premises and collections of the Central Library

5. Central Library budget resources 2009-2012